Your questions answered

We get it, you want to make sure you're making a smart decision. That's why we are here to help.

These are the most common questions we get from farmers...

Connectivity, Software and Data

You sure can! Our sensors use satellite or 4G/5G/LTE and are guaranteed to work anywhere in Australia, 24/7/365, no matter where you are.
Yes, Farmbot is able to integrate with a range of platforms to find out which platforms we currently integrate with contact your sales rep or alternatively contact Farmbot customer service 02 9901 4798 or info@farmbot.com.au

Pricing and Purchasing

On average, every installed unit can save your business $2466 annually. Considering the fuel, labour and vehicle maintenance costs involved in doing water runs, you could save thousands of dollars per year. Check out our cost-savings calculator to see how much you can save by using our monitors on your farm.
You can contact us directly for purchasing a monitor. Alternatively you can use our partners and resellers.
No just the upfront cost of the hardware and the annual subscription fee. The annual subscription fee covers all real-time alerts sent via SMS or email all year round. Ensuring that you receive real-time updates on pending problems or faults.
This refers to the annual subscription fee. The Satellite subscription cost equates to $1.20 per day and the Cellular subscription costs equates to $0.90 per day. This subscription fee enables users to receive various text message and email alerts throughout the day. This also includes support from Customer Service who are just a phone call away. Please note the hardware is an additional cost.

General

Yes, we are 100% Australian owned and all our monitors are made in Australia!
Farmbot is made for farmers, by Australian farmers. We understand the importance of getting good support and having someone that backs you up. We aim to provide farmers with the KNOWLEDGE they need to better plan their day, to save on costs and have the peace of mind they rarely get to have. If you want to learn more about the team behind Farmbot visit our 'About us' page.
We can monitor any water source.
We have tailored monitors for a variant of water sources like tanks, bores, dams, turkeys nest and channels. You can read more about it on our 'Products' page or contact us and we will happily provide you with more information.
Yes!
We specialise in everything water-related; our monitors can track everything from level monitoring to flow and anything in between (including staff safety and rainfall ). For more information check out our different range of sensors and attachments on our 'Products' page.
Yes, you can, however, if you wish to move the monitor, contact the customer service team to update the GPS specs, to enable the monitor to work accurately. You can contact Customer service on 02 9901 4798 or info@farmbot.com.au
The Farmbot Water Level Monitor's are extremely accurate. If set up correctly it is accurate within 1%.
No, we don’t as we have a tailored website dashboard which is able to load in remote areas. If you wish to add this page to your devices home screen you are able to do so.
No, you are unable to purchase the Farmbot Rain Gauge without a Farmbot monitor. The Rain Gauge connects to the monitor which enables the data to be sent to your dashboard.

Installation

Super easy!
No technician or integrators needed. Anyone can install a Farmbot monitor within 15 minutes. All you need is a drill and Farmbot supplies all of the other equipment.

Using MyFarmbot

Q: How to reset my password?

1. On the login screen of app.farmbot.com.au

2. Click the "Forgot password?" button

forgot password

3. Enter in your username OR email (both work) and click 'Continue'

forgot password 2

4. You will see a "Check Your Email" message

5. Shortly after, you will receive an email similar to below and click "Confirm"

forgot password 3

6. You will be taken to a new link where you can enter your new password twice

forgot password 4

7. Now you can log in with your new password

 

 

If you did not receive an email to reset your password

You may not have set up an email with your profile (i.e. you only have a username associated with your account) so we cannot send you a link to reset your password. If this is the case, please contact our Customer Support team on 02 9901 4798 or email service@farmbot.com.au

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