Your questions answered

We get it, you want to make sure you're making a smart decision.
That's why we are here to help.

These are the most common questions we get from farmers...

Connectivity, Software and Data
A: You sure can! Our sensors use satellite or 4G/5G/LTE and are guaranteed to work anywhere in Australia, 24/7/365, no matter where you are.

A: Yes, Farmbot is able to integrate with a range of platforms to find out which platforms we currently integrate with contact your sales rep or alternatively contact Farmbot customer service 02 9901 4798 or sales@farmbot.com.au

Pricing and Purchasing

A: Farmbot water monitors can help reduce the time, fuel and costs associated with manual water checks while giving you greater visibility of your water assets from anywhere. The impact will vary depending on the size of your operation, the number of sites you monitor and the distance you travel, but many customers save valuable hours each week, reduce unnecessary trips and gain greater peace of mind knowing they can quickly respond to issues before they become bigger problems.

To explore what impact Farmbot could mean for your operation, try our cost savings calculator.

A: You can contact us directly for purchasing a monitor. Alternatively you can use our partners and resellers.

A: Just two costs: the hardware upfront, and the annual Service and Access Plan. That plan isn’t only about alerts, it also includes customer support, access for multiple users, and our easy-to-use software platform, on top of real-time SMS/email alerts whenever something needs your attention.

General

A:

Yes, Farmbot monitors are proudly Australian built. Farmbot is made for farmers, by Australian farmers, and we understand the importance of good support and having someone who backs you up. We aim to give farmers the KNOWLEDGE they need to better plan their day, save on costs, and have the peace of mind they rarely get to have. Want to learn more about the team behind Farmbot? Visit our ‘About us’ page.

A: We can monitor many water sources.
We have tailored sensors for a variant of water sources like tanks, bores, dams, turkeys nest and troughs. You can read more about it on our ‘Products’ page or contact us and we will happily provide you with more information.

A: Yes!

We specialise in everything remote monitoring. Our monitors and sensors can track level monitoring (water, diesel, liquid fertiliser and more), flow, pressure, pump automation, security, staff safety, weather and anything in between. For more information, check out our different range of sensors and attachments on our ‘Products’ page.”

A: Yes, you can, however, if you wish to move the monitor, contact the customer service team to support you. You can contact Customer service on 02 9901 4798 or service@farmbot.com.au

A: The Farmbot Water Level Monitor’s are extremely accurate. If set up correctly it is accurate within 1%.

A:

We don’t have a dedicated app — instead, we have a web app with a tailored dashboard that’s built to load quickly even in remote areas. You can save this as a shortcut on your phone’s home screen for easy access. If you need a hand setting this up, just reach out to our Customer Success team at service@farmbot.com.au or 02 9901 4798.

A: No, you are unable to purchase the Farmbot Rain Gauge without a Farmbot monitor. The Rain Gauge connects to the monitor which enables the data to be sent to your dashboard.
Installation

A: Super easy!

No technician or integrators needed. Anyone can install a Farmbot monitor within 15 minutes. All you need is a drill and Farmbot supplies all of the other equipment.

Using MyFarmbot

1. On the login screen of app.farmbot.com.au
2. Click the “Forgot password?” button

3. Enter in your username OR email (both work) and click ‘Continue’

4. You will see a “Check Your Email” message
5. Shortly after, you will receive an email similar to below and click “Confirm”

6. You will be taken to a new link where you can enter your new password twice
7. Now you can log in with your new password
If you did not receive an email to reset your password
You may not have set up an email with your profile (i.e. you only have a username associated with your account) so we cannot send you a link to reset your password. If this is the case, please contact our Customer Support team on 02 9901 4798 or email service@farmbot.com.au

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